Publication/Creation Date

August 20 2020

Creators/Contributors

Deloitte (creator)

Description

This video is part of Deloitte's Tech Trends 2020 chapter on Human Experience Platforms, which explores Affective AI. Also known as Emotion AI, this "human centred" technology can be used to sense and respond to human emotions, values, beliefs, and desires, and then offer individualized appropriate feedback. Examples of use could include customer service bots responding empathetically to upset customers, brain activity monitors that can sense when first responders are stressed and then suggest they take a break, or digital therapeutics that help medical professionals better support their patients.

Augments

Connecting, Experiencing, Feeling, Working, Interacting

Technology Keywords

Affective Computing, Artificial Emotional Intelligence (Emotion AI), Emotion Recognition, Artificial Intelligence (AI), Brain-Computer Interface (BCI), Digital Therapeutics, Digital Health, Computer Vision, Natural Language Processing (NLP), Natural Language Generation (NLG), Voice Recognition, Sentiment Analysis, Smartphones, Human Experience Platforms

Keywords

Emotion, Emotional Enhancement, Work, Business, Social Interaction, Health, Trends

Source

https://www.youtube.com/watch?v=foDBlERB0X0&t=83s